Providing training is a great way to invest in your employees skills, help them to address their weaknesses, and give them the opportunity to grow and develop. However, do you know how to determine exactly what type of training they need?
Employee monitoring can play a big role in helping you to ‘target’ your training so that it provides the strongest benefits to employees. And here’s exactly how you can use it to do that:
- Identify skill gaps
Employee monitoring tools such as Controlio are able to track how employees spend their time. That will let you see if employees are spending excessive amounts of time on particular tasks – which may indicate that there is a skill gap that needs to be addressed.
Ideally you should monitor your employees over a period of time to observe the trend and attempting to identify whether it really is due to a skill gap. If it is, you can discuss it with them and arrange for them to have training to refresh their skills.
- Evaluate time management
Time management is a skill that is often overlooked, yet it is extremely important. The time tracking capabilities of Controlio will let you check if employees are frequently distracted, overworking, or not managing their time effectively in other ways.
If you find that any employee has poor time management skills, you can send them for training so they can improve.
- Pinpoint technical difficulties
Sometimes employees may have issues with certain software or tools that may be affecting their productivity. Via Controlio’s PC system monitoring software you can check the time employees spend using various apps or websites and determine whether or not they’re underused or delayed when they use it.
Depending on how bad the issue is, you can then decide whether they just need another employee to guide them through the software or if they’d benefit more from a training session.
- Scrutinize soft skills
Soft skills such as communication, teamwork, critical thinking and problem solving can play a key role in leadership, collaboration, and getting the job done. Employee monitoring can help you to scrutinize the soft skills of your employees by monitoring their communication, activities, and performance levels.
For example, you may find some employees struggle to be clear and concise when communicating, or tend to be less productive when collaborating with others. Regardless it should provide you with the information you need to provide exactly the soft skill training your employees need.
Starting to see how employee monitoring can help you to analyze your employees’ weaknesses and the issues they’re facing to identify what type of training they require? To be completely honest it is something that will take a bit of time and effort on your part, but is definitely worth your while in the long term.
By providing your employees with targeted training you’ll be able to improve their performance and productivity. More importantly it will show them that you are invested in their success and development – which will build trust and boost morale.