Yes, ITA Airways FRA Terminal provides comprehensive support for passengers with reduced mobility at Frankfurt Airport. They collaborate with FRA’s FraCare assistance service to ensure a smooth and comfortable experience.
To arrange assistance, ITA Airways recommends contacting them or the airport at least 48 hours before your flight. This pre-registration allows ground staff to provide wheelchair service from curb to boarding gate and assist through security, passport control, and transfers.
At the ITA Airways FRA Terminal in Terminal 1, Hall C, passengers can request help at the check-in counters or online via ITA’s special assistance team. On the day of travel, dedicated personnel will escort travelers with reduced mobility throughout their journey in the terminal.
Frankfurt Airport’s FraCare desks are located in Terminal 1, Area B (levels 1–2), and operate daily from 05:00 to 22:00, providing assistance for departures, arrivals, and transfers.
Additionally, ITA participates in the EU-wide “One Click Away” initiative, simplifying special assistance bookings and improving accessibility through a unified digital pathway.
Overall, the ITA Airways FRA Terminal is well-equipped to support passengers with reduced mobility—just book assistance in advance to enjoy a safe and stress-free airport experience.