I started selling homemade soaps online and folks kept calling me with questions. Needed something to keep all them calls straight without losing track. Found cloud call center services and it’s all about cloud call center software. They got stuff like call logs and texting, plus a free trial to try it out, and plans start cheap with deals if you pay yearly, so you can add more lines or features like voicemail as you go without spending a ton, which is great for my little gig.